Registration

Step 1

This email address will be your Username and will be used to communicate your One Time Pin (OTP) and other important information relating to your Correction Request cases.

* Email Address

Step 2

We have emailed your One Time Pin (OTP) to

If this email address is incorrect, please go back to Step 1 and provide the correct email address

The email was sent from Experian Consumer Support: noreply@mosaic.experian.com.au

Please check your ‘junkmail’ folder or request a new OTP if you haven’t received the email

* One Time Password(OTP)

Step 3

First Name

Middle Name

Last Name

Please provide at least a first name or last name in the fields above

* Date of Birth

Driver's License No.

* Current Address

* House/Unit number and street name

Suburb

City/Town

State

Overseas State

* Postal Code

Country

Previous Address

Please select only one identification option
Please ensure that the personal information you supplied above matches exactly to the ID document you select to use as verification
ID fields are dependent on region being either AU or NZ

* Select Identity Proof

* State Issued

For NZ please select "Not Applicable"

* Driver's License Number

No spaces or special characters

* Card Number / Version Number

No spaces or special characters
For AU provide Card Number, for NZ provide Version Number

* Driver's License Expiry Date

* Passport Number

No spaces or special characters

* Passport Expiry Date

* Centrelink Card Type

* Customer Reference No.

Upper case only, no special characters or spaces

* Centrelink Card Expiry Date

* Medicare Card Type

* Medicare Card Number

Numbers only, No spaces or special characters

* Medicare Card Expiry Date

* Individual Reference Number

I confirm that I am authorised to provide the personal details presented and I consent to my information being checked with the document issuer or official record holder via third party systems for the purpose of confirming my identity

Step 4

Your registration has been unsuccessful. This may be because:

Experian does not hold any credit information for you.
We were unable to match your details to our database using the Personal Information you supplied.

You may choose to:

Step 4

Password Requirements:
Minimum 8 characters

Must have at least 1 alphabet, 1 number, 1 uppercase or special character

Cannot be your email address/user name

Cannot have 3 consecutive repeating characters

Username

* Password

* Repeat Password